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Administrative Support Volunteers needed at Catholic Charities of the East Bay's Oakland HQ

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Administrative Support Volunteer (Oakland)

Last year, Catholic Charities of the East Bay (CCEB) moved over 14,000 children, youth, and families from Crisis to Stability to Prosperity through 3 primary programs: "Fostering Self-Sufficiency" provides services designed to strengthen families and increase income to livable wages; "Welcoming the Stranger" offers legal immigration, refugee relocation, and refugee employment services; "Healing Trauma" delivers immediate and sustained support to victims of crime, especially those impacted by community, domestic, and family violence, as well as mental health treatment to students and adolescents experiencing multiple, ongoing incidences of trauma.

The Administrative Support Volunteer provides crucial clerical and administrative support for the requesting department. This is a perfect volunteer opportunity for anyone looking to develop their office skills in a fast-paced professional environment. Students are strongly encouraged to apply.


  • Understand and follow directions given by staff
  • Work effectively with others both with and without direct supervision
  • Photocopy, fax, or print documents for CCEB’s staff and volunteers as assigned
  • Perform data entry in MS Excel, Salesforce, or Raiser’s Edge for CCEB’s staff from various departments as assigned, ensuring client and staff confidentiality throughout
  • Make phone calls to past, present, or future donors and volunteers as assigned
  • Create and edit various documents using Microsoft Word as assigned
  • Stuff envelopes and create address labels as assigned
  • Filing and document organization as assigned
  • Other duties as assigned


  • Must complete a brief online training in recognizing, reporting, and preventing abuse
  • Must complete a Live Scan background check, which will be paid for by CCEB
  • Must be available to volunteer at least 4 hours per week for at least 3 months
  • Intermediate or advanced computer skills
  • Knowledgeable about Microsoft Word, Excel, and Windows
  • Experience using printers, scanners, copiers, and fax machines
  • Great interpersonal skills
  • Self-directedness


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